SIMS Pharmacy introduces comprehensive healthcare services at 10 Metro Stations in Chennai

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Chennai, India – September 10th , 2024: SIMS Pharmacy is expanding its presence by launching at 09 new locations following its successful operation in Vadapalani metro station. Launch was graced by
Dr. J Radhakrishnan, I.A.S., Additional Chief Secretary to Government Co-operation, Food and Consumer Protection Department, and Dr. Ravi Pachamuthu, Chairman of the SRM Group.

The objective is to offer convenient accessibility to healthcare services for both commuters and residents. Exclusive SIMS Pharmacy located in Alandur will offer services 24×7, throughout 365 days. This project is expected to enhance the availability of vital medicines by aligning with the city’s expanding infrastructure and rising need for accessible healthcare services.

SIMS Pharmacy also introduced a home consultation service called “Hello Doctor” at 10 metro stations throughout the city. This service facilitates individuals to have medical consultations from certified physicians in the comfort of their residences, either through in-person visits or remote tele-consultation. This can serve as an excellent method to offer convenience and tailored attention to patients who may not require or be capable of frequent hospital visits. Patients can also schedule appointments with specialists at SIMS Hospital through the “Hello Doctor” portal. This service will be accessible within a 15-kms radius of each metro station.

As part of the SIMS Pharmacy project, a complimentary home consultation with doctors will be provided for one month, commencing from September 9th to October 9th, 2024. This service, called “Hello Doctor,” is solely available to CMRL commuters and can be availed on appointment by calling 044 -2001 2001. The “Hello Doctor” service will cater to the healthcare needs of persons living in the neighbourhood of Chennai city. 10 metro stations will offer 10 specialised vehicles for home visits to meet the healthcare needs of the nearby neighbourhoods.

Pharmacy locations:
The following locations in Chennai are launched: Alandur, Egmore, Chennai Central, CMBT, Koyambedu, High Court, Thirumangalam, Govt Estate, Thousand Lights, and Vadapalani. The placement of these outlets within the metro stations is carefully chosen to enhance the ease of access and availability of healthcare services.

SIMS Pharmacy to offer other healthcare services includes,

1. Hello Diagnostic: Home sample collections for a hassle-free diagnostic experience
2. Hello Physio: Home physiotherapy services for personalized rehabilitation and pain management
3. Hello Pharmacy: Home delivery services for convenience and accessibility of medicines
4. Well-equipped Hello Doctor vehicle: For safe and comfortable transportation of patients

5. Hospital-free pick-up and drop-off: Patients along with paramedics and doctors (if required) on an appointment basis
6. Home dental care services: For maintaining oral hygiene, and early detection of oral disease
7. Home counselling services: To address emotional and mental health needs
8. Home wellness services: To promote overall well-being and healthy lifestyles
9. Post-discharge follow-up services (care continuum): To ensure continuity of care and support for patients after hospital discharge
10. Home palliative care services: To provide comfort and support for patients with terminal illnesses
11. Tele-follow-up with senior doctors: For expert advice and guidance
12. Geriatric care services: To address the unique healthcare needs of older adults
Dr. Ravi Pachamuthu, Chairman, SRM Group stated that “Chennai Metro commuters will now have more convenient and efficient access to their medications. Considering the scenario of racing home from work, in need of medication, but encountering traffic congestion and closed stores. SIMS Pharmacy is dedicated to revolutionising the delivery of healthcare needs by ensuring that all individuals have access to the necessary services they require. A key step towards accomplishing this objective is represented by the introduction of our brand-new metro pharmacy network as well as the Hello Doctor home consultation services. We have faith that we will be able to improve health outcomes and general well-being if we can provide complete healthcare options right to the doorstep of our community”.

SIMS Pharmacy is committed to providing high-quality healthcare services to the community and improving access to healthcare in Chennai. The launch of the SIMS Metro Pharmacy and the introduction of Hello Doctor home consultation services are significant steps towards achieving this goal.
About SIMS Hospital
SIMS Hospitals (SRM Institutes for Medical Science) is one of the leading multi-specialty hospitals in Chennai. This 245 -bed hospital offers comprehensive health care experience across a wide range of specialties, including multi-organ transplant services. The hospital houses 15 modular OTs, 3 state-of-the-art Cath labs (including 1 Bi-plane Cath lab), advanced ICU with Hepa-filters and innovative medical technologies, all under one roof. With the finest combination of experience, expertise, cutting-edge technology and well-coordinated multi-specialty Quaternary care facilities and patient-centric teamwork; SIMS Hospital Chennai is committed to deliver services of international standards. SIMS Hospital offers holistic health care that includes prevention, prophylactic treatment and care, rehabilitation and lifestyle health education and guidance to patients, their families, and clients. At SIMS, every step is aimed at ensuring excellence in patient care.